TRUSTED BY TOP ORGANIZATIONS

 
 
 

Silver Oak Health is one of the best Employee Assistance Program (EAP) service providers in India, offering a comprehensive employee assistance program to safeguard and promote the emotional well-being of individual employees as well as facilitate organisational growth and productivity. We provide proactive wellbeing solutions such as our Tranquil mindfulness tracks and cognitive behavioural therapy for building resilience for all employees, as well as the traditional EAP offerings such as counselling by phone or face-to-face, crisis-management services, workshops, and on-ground activities. We have introduced several innovative wellbeing initiatives to the traditional EAP to ensure that all employees enjoy the benefits, thus justifying the investment.

 

OUR OFFERINGS INCLUDE

EAP
 

KEY DIFFERENTIATORS

Classic EAP Providers

Silver Oak Health

Counselling Sessions
Limited

Capped at 4–6 sessions per user.

✓ Unlimited

No cap; employees get as many sessions as they need, always with the preferred counsellor.

Family Coverage
Employees Only

Support is limited to the employee, family members are not covered.

✓ Employees & Families

Support extends to employees and their family members, covering wellbeing at home and at work.

Onsite Counselling
Limited Geographic Presence

Onsite counselling rarely reaches beyond Tier-1 cities, leaving a large portion of your workforce underserved.

✓ Onsite Counselling, Everywhere

We bring qualified counsellors directly to your employees whether they're in a headquarters or a remote location, no pin code is out of reach.

Partnership Model
Vendor Approach

Standard, one-size-fits-all packages with limited flexibility to adjust.

✓ Strategic Partner

A long-term partner that evolves with your organisation's needs, with a holistic wellbeing approach.

Customisation
One-Size Plans

Standard tiers that don't adapt to your industry or workforce.

✓ Tailored Plans

Plans built around your specific employee demographics and business needs.

Data Security
Varies

No consistent security standard across providers.

✓ ISO 27001 Certified

Certified to the highest & latest international standard for data security and confidentiality.

Classic EAP Providers

Silver Oak Health

Outcome Measurement
Usage Focused

Tracks logins, not whether employees actually improved.

✓ Impact-Driven

We go beyond utilisation metrics to measure real, meaningful improvements in employee wellbeing.

Organisational Diagnostics
Individual Focus

No view of team or org-wide mental health risks.

✓ Systemic View

Counselling is strengthened by expert-curated assessments and globally validated frameworks across the organisation.

Leadership Integration
Separate Track

EAP and leadership development run in silos.

✓ Leadership-Led

Wellbeing is built into manager sensitization so leaders can actively support their teams.

Classic EAP Providers

Silver Oak Health

Clinical Standards Management
Network Model

Counsellors sourced from external networks with inconsistent quality.

✓ In-House

200+ full-time in-house counsellors, under direct clinical supervision.

Client-Engagement Team
No Clinical Backing

Account managers with no psychology training, they manage your contract, not your people.

✓ Psychology-Backed

Every client-engagement team member holds a psychology background, so the people managing your programme actually understand your workforce.

Dedicated Wellness Managers
No Dedicated Support

Engagement and adoption are left entirely to your HR team.

✓ Dedicated Wellness Managers

A dedicated wellness manager ensures your programme stays active, adopted, and impactful; not just on paper.

Classic EAP Providers

Silver Oak Health

Platform & App
Basic Portal

Generic employee portals with limited self-service features.

✓ AI-Enabled App

Industry-leading AI-powered app and portal with a 98.4% accessibility score for seamless employee experience.

Reporting & Analytics
Basic Reports

Standard utilisation reports with limited actionable insight.

✓ Deep Analytics

Dedicated in-house Research & Analytics team delivering deep utilisation insights and engagement metrics.

HR Dashboard
Not Available

No dedicated HR-facing tools to track programme performance.

✓ Included

Dedicated HR dashboard with counselling feedback management and real-time engagement tracking.

PRICING MODEL

We offer two flexible EAP pricing models designed to fit businesses of all sizes. Our Retainer Model gives employees unlimited access to 24/7 counselling, an AI-powered app for seamless bookings, online CBT for stress and anxiety, guided mindfulness practices, webinars, and expert support in areas like diet, nutrition, legal, and financial counselling, all in one comprehensive package. For smaller teams, our Pay-Per-Usage Model offers a cost-effective way to access counselling sessions as needed, with flexible packages of 50 or 100 sessions valid for a year.

 

Level up to 24*7/365 Employee Support

Silver Oak Health's EAP gives employees continuous access to professional mental health support, combining human expertise with digital accessibility for a truly seamless care experience.

  • Round-the-clock confidential counselling support

  • Multi-channel access via AI-powered App & Portal

  • Consistent care continuity across India and shifts

  • Support during crises, high-stress periods, and life transitions

24/7 Employee Support

GET IN TOUCH WITH US

 
Our clients
 
 

EXPLORE INDUSTRY-WISE SUCCESS STORIES

Discover how leading organizations across sectors like technology, manufacturing, pharmaceuticals, and more have elevated employee wellbeing through Silver Oak Health’s Employee Assistance Program (EAP) solutions.

 
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