Content Moderation is the practice of monitoring and reviewing user-generated content, which can be in the form of text, photos, video and/or forum discussions to assess their permissibility. Many of these employees could be affected by the daily visual impressions, and their reactions could range from mild depression, and sleep disorders with underlying anxiety all the way to Post Traumatic Stress Disorder.
Silver Oak Health is a leading provider of trust and safety wellbeing coach services for content moderation employees in India. We secure their wellbeing on priority by supporting multiple dimensions of wellbeing including mental, emotional, and physical aspects. Along with complete managed care, Silver Oak Health also provides the best wellbeing staffing services, and we currently cater to customers covering more than 3000 associates. Our Trust and Safety wellbeing coach services are dedicated to ensuring the mental health and overall wellbeing of content moderation employees.
Wellbeing Chatbot: To enrich Content Moderation associates’ wellbeing experience, Silver Oak Health offers a one-of-a-kind AI-powered chatbot. Trained on a wealth of counselling data, this AI assistant offers additional help for the associates as they perform content moderation activities. The chatbot has built-in Ask Suicide-Screening Questions (ASQ) to proactively identify potential risks and provide immediate assistance to prevent any potential harm to oneself.
Reach out to discover our success story, highlighting how we implemented Managed Care Wellbeing Coach Services for Content Moderation Customers.
OUR SERVICES INCLUDE
Counselling sessions
One - On - One Well-being check-in calls
Full-time wellbeing coaches available onsite
AI-Based Chatbot with in-built ASQ
Induction on wellbeing for new hires
Dedicated Helpline Number
Physical Wellness Sessions
Group sessions
Assessments and Surveys
Masterclasses for Team Leaders and Managers
First Responder Training
Cognitive Behavioral Therapy (CBT) program to build resilience
HR dashboard to monitor utilization and reporting
