ONSITE COUNSELLING SERVICES

Onsite counseling services give employees immediate access to professional mental health support at their workplace. These services can be provided in corporate offices, factory premises, or industrial sites. With Silver Oak Health’s onsite counselling program, employees can schedule confidential, one-on-one sessions with experienced counsellors without the need to travel, making mental health care accessible and reducing stigma. Our program is designed to create a safe, confidential, and supportive space for employees to address stress, anxiety, workplace challenges, or personal concerns, helping organizations build a healthier, more resilient workforce.

Improving accessibility an visibility of mental health support

Fostering a psychologically safe work environment

Empowering managers and leaders through sensitization

Responding to Critical Incidents and high-risk situations

Catering to the needs of diverse and evolving workforce

Raising Mental Health awareness and reduce stigma

Promoting holistic wellbeing through integrated wellness initiatives

Supporting employees during organizational re-structuring and uncertainties

For Employees

✓ Convenient and accessible

✓ Reduce time between distressful situation and seeking help

✓ Feel psychologically safe at work

✓ Increased job satisfaction

For Employer

✓ Positive work culture

✓ Reduced absenteeism 

✓ Crisis management

✓ Conflict resolution

1. Initial Consultation & Needs Assessment

A dedicated Client Success Manager (CSM) analyses employee wellbeing data, utilisation trends, and risk indicators to understand the organization’s mental health requirements.

2. Request Submission

The HR team initiates a formal request for onsite counselling support, starting the process to bring expert mental health services to your workplace.

3. Planning & Customisation

The CSM works closely with the HR team to finalise the frequency, counselling hours (4 or 8 hours), and session formats to suit your workforce needs.

4. Expert Counsellor Assignment

Our Psychological Services Team assigns a certified, experienced counsellor who specialises in workplace wellbeing and employee engagement.

5. Scheduling & Booking

Once confirmed, our team generates booking links and time slots to simplify scheduling for your employees, making the process easy and hassle-free.

6. Awareness & Engagement Materials

Our Marketing Team designs customised flyers, emailers, and communication materials to boost awareness and encourage participation among employees.

7. Employee Registration

Employees use the booking link to schedule confidential sessions. The counsellor’s calendar is updated automatically for smooth coordination.

8. Onsite Counselling Sessions

On the scheduled day, the counsellor arrives at the client office to deliver private, confidential, and impactful one-on-one or group sessions, fostering a culture of mental wellness.

9. Post-Session Reporting & Insights

A summary report or actionable feedback (if requested) is shared with the organization to measure impact and guide future employee wellbeing programs.