A sustainable leadership program, built on empathy
Lead with C.A.R.E is an instructor-led empathetic leadership training program that equips managers at every level from first-time team leads to senior leaders to build psychologically safe, resilient and high-performing teams. Grounded in the philosophy that real organisational change starts at the top, it helps managers across any function, including technical teams, embed empathetic behaviours that drive the outcomes your business cares about; stronger retention, more effective managers, and higher trust across teams. Here, empathy isn't just taught; it's practised daily through thousands of meaningful conversations.
The Curriculum
5 Pillars of Impact
An experiential journey, each module pairs frameworks with practical,
on-the-ground tools your managers can use the very next day.
Mental Health Awareness
Builds understanding of stress and emotional wellbeing.
Psychological Safety & Trust
Explores the four levels of psychological safety.
Empathy in Action
Develops empathy as a skill through active listening and practical exercises.
Conflict Management
Introduces the Thomas-Kilmann model and other tools to help leaders navigate conflict effectively and empathetically.
Self-Care & You
Encourages leaders to practise self-empathy and protect their own wellbeing—the foundation of sustainable, caring leadership.
Who Should Attend
Built for people-managers at every level
Designed for any function including technical teams, and for everyone who shapes how work feels day to day.
Team leads & first-time managers
Supervisors and shift leads
Project & operations managers
Senior leaders shaping team culture
HR & L&D teams driving people strategy
Format & Logistics
Format
5-module instructor-led
Duration
6 hours
Ideal batch size
Up to 25 (max 30)
Delivery mode
Preferably on-site
Check Availability for Your Team
What Participants Gain
Outcomes your leaders carry back to the floor
Empathy as a standard
Leaders embed empathy as a core cultural value that guides everyday decisions and behaviours, not a one-off workshop.
Safety, trust & connection
Managers strengthen how they listen, connect and respond; building open, cohesive, psychologically safe teams.
Tools that last
Structured models for conflict, plus self-awareness and self-care practices that sustain empathetic leadership over time.
Why Silver Oak Health
India's leading EAP partner, behind your leaders
We support the wellbeing of 4.5M+ lives across leading organisations through 200+ full-time counsellors providing 24/7 confidential counselling, crisis intervention, and work-life support in multiple Indian languages via an AI-enabled app and portal. Our offerings span preventive wellness programs, webinars, mindfulness tracks, and leadership initiatives, all backed by ISO 27001-certified data security.
Bring Lead with C.A.R.E to your managers
FAQs
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It's built for people-managers at every level; team leads, supervisors, project and operations managers, and senior leaders across any function, including technical teams.
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They'll embed empathy as a leadership standard, build psychological safety and trust, navigate conflict using structured models, and practise self-care that sustains caring leadership over time.
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Yes. We tailor scenarios and examples to your industry and team context. Share your goals through the enquiry form and our team will design a session that fits your culture.
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It's delivered by Silver Oak Health's clinical and counselling team, grounded in real experience supporting millions of employees so empathy and mental-health awareness are taught with genuine clinical depth.