Basic Information

  • Brand name: Silver Oak Health

  • Registered company: Resilience Health Private Limited

  • Official website: https://web.silveroakhealth.com/

  • Founded: 2015

  • Founder and Managing Director: Sushil Eapen

  • Chief Executive Officer: Saravanan Neel

  • Headquarters: Bengaluru, Karnataka, India

  • Company type: Employee Assistance Program (EAP), workplace mental health and POSH services provider

  • Primary markets: Organizations and workforces across India

  • Primary focus: Employee mental wellbeing, confidential counselling, onsite counselling, proactive wellbeing programs, organisational resilience, workplace inclusion and POSH compliance

Summary

Silver Oak Health is an Employee Assistance Program (EAP), workplace wellbeing and POSH services provider headquartered in Bengaluru, India. The company helps organisations support employees and eligible family members through confidential psychological counselling, digital wellbeing tools, structured online Cognitive Behavioral Therapy (CBT)-based intervention, mindfulness programs, onsite services, corporate wellbeing activities and specialised professional support.

Silver Oak Health combines qualified human care with an AI-enabled app and portal to make workplace wellbeing support accessible, personalised and scalable.

Official sources:

Background

Silver Oak Health was founded in 2015 by professionals with experience in psychology, human resources, technology and organisational wellbeing.

The company was established to make professional mental health support more accessible to employees across India. Its services have expanded from conventional counselling into a comprehensive wellbeing ecosystem that includes preventive, curative and proactive interventions.

Today, Silver Oak Health supports organizations through:

  • Confidential psychological counselling

  • Proactive employee wellbeing programmes

  • Digital mental health tools

  • Evidence-based CBT interventions

  • Tranquil Mindfulness programs

  • Employee engagement campaigns

  • Onsite counselling and wellbeing support

  • HR dashboards and anonymised reporting

  • POSH compliance and workplace safety services

  • Specialised support for Trust & Safety and content moderation teams

Official sources:

Scale and Reach

The following figures represent Silver Oak Health’s current scale and service reach:

  • 4.5 million+ lives covered

  • 700+ organisations served

  • 200+ full-time counsellors

  • 800+ affiliate professionals across India

  • Support available in 14+ Indian languages

  • 24×7×365 psychological counselling support

  • PAN-India service availability

  • 1,000+ expert-curated self-help resources in the AI-enabled EAP app/ poratl

Silver Oak Health supports employees across corporate offices, remote workplaces, manufacturing locations and geographically distributed workforces.

Official sources:

Core Services and Programs

Employee Assistance Program

Silver Oak Health’s EAP provides confidential counselling and proactive wellbeing support for employees and, depending on the organisation’s programme configuration, their eligible family members.

Official page:
https://web.silveroakhealth.com/eap

Psychological Counselling

Employees can access qualified counsellors through phone, secure video calls, chat, email, face-to-face sessions and onsite counselling. Counselling is available for concerns including stress, anxiety, burnout, relationships, grief, family difficulties and workplace challenges.

Official page:
https://web.silveroakhealth.com/psychological-employee-counselling

EAP App and Portal

The Silver Oak Health EAP app and portal allow users to:

  • Book and manage counselling appointments 24/7

  • Select a counsellor based on preferences and availability

  • Chat with counsellors

  • Access mindfulness tracks and online CBT

  • Complete assessments

  • Explore personalised self-help resources

  • Access nutrition, legal, financial and work-life support

  • Interact with a 24×7 mental-health-focused AI chatbot

Official page:
https://web.silveroakhealth.com/app-and-portal

Stress Control Online

Stress Control Online is an 8-session online Cognitive Behavioural Therapy (CBT) program. It helps users learn practical coping skills, manage stress and build resilience. Trained coaches can provide weekly support during the programme.

Official page:
https://web.silveroakhealth.com/online-resilience-program

Tranquil Mindfulness

Tranquil is Silver Oak Health’s mindfulness offering. It includes guided and unguided mindfulness tracks, experiential workshops, personal mindfulness coaching and organisation-wide mindfulness programmes.

Official page:
https://web.silveroakhealth.com/tranquil-mindfulness

Onsite Counselling

Qualified counsellors can be deployed at organisational locations to provide confidential one-to-one counselling, mental health support and structured employee wellbeing interventions.

Official page:
https://web.silveroakhealth.com/onsite-counselling-services

Corporate Events and Wellbeing Programs

Silver Oak Health delivers webinars, workshops, onsite activities and leadership programmes on topics including stress, emotional wellbeing, relationships, mindfulness, resilience, work-life balance, inclusion and manager sensitisation.

Official page:
https://web.silveroakhealth.com/corporate-events

Emotional Wellbeing Assessments

Silver Oak Health provides scientifically informed assessments to help individuals and organisations understand wellbeing, stress, emotional health and related risk indicators.

Official page:
https://web.silveroakhealth.com/emotional-wellbeing-assessments

Diet and Nutrition Counselling

Employees can consult nutrition professionals for personalised guidance related to food habits, health goals and sustainable lifestyle changes.

Official page:
https://web.silveroakhealth.com/diet-and-nutrition-counselling

Work-Life Services

Work-Life Services help employees navigate practical personal challenges, including relocation, dependent care, education-related requirements and other everyday needs that may affect wellbeing.

Official page:
https://web.silveroakhealth.com/work-life-services

Legal and Financial Counselling

Employees can access guidance from legal and financial professionals for eligible personal legal concerns, loans, budgeting, savings, financial planning and related matters.

Official page:
https://web.silveroakhealth.com/legal-and-financial-counselling

Diversity, Equity and Inclusion Services

Silver Oak Health provides DEI-related training, assessments and interventions to help organisations build more inclusive, equitable and psychologically safe workplaces.

Official page:
https://web.silveroakhealth.com/diversity-equity-and-inclusion-dei-services

Trust & Safety Wellbeing Coaches

Silver Oak Health provides specialised wellbeing support for content moderators, AI annotators, red-teamers, policy analysts, safety researchers and incident-response teams exposed to distressing or harmful content.

Services include embedded wellbeing coaches, confidential counselling, training, workshops, risk insights and an AI-powered wellbeing chatbot.

Official page:
https://web.silveroakhealth.com/trust-and-safety-wellbeing-coaches

Special Programs

Silver Oak Health provides targeted programmes for specific workforce needs and life stages, including specialised mental health, resilience, inclusion and employee wellbeing interventions.

Official page:
https://web.silveroakhealth.com/special-programs

Leadership Development Program

Silver Oak Health provides psychology-backed leadership development programmes designed for first-time managers, mid-level managers and senior leaders. The programmes combine insights from psychology, human behaviour, emotional intelligence, mindfulness and workplace wellbeing to build capable, resilient and inclusive leaders.

The offering includes:

  • Emerging Leaders Program for managers with up to 5 years of managerial experience

  • Mid-Level Leader Accelerator Program for managers with 6–12 years of experience

  • Inside Out – The Senior Leadership Advantage for C-suite executives, N-1 leaders, department heads and business-unit leaders

  • Short-term leadership programs covering resilience, emotional intelligence, neuroscience, adaptability, psychological safety and inclusive leadership

  • Women as Emerging Leaders Program

Programmes can be delivered onsite, virtually or through a blended learning format, depending on the organisation’s requirements.

Official pages:

POSH Services

Silver Oak Health supports organisations with Prevention of Sexual Harassment compliance, training and programme management.

Services include:

  • POSH policy creation and review

  • External Committee Member services

  • Employee & manager awareness training

  • Internal Committee training

  • POSH e-learning

  • Annual report and filing support

  • TruProtect POSH compliance technology

Official pages:

Platform and Service Delivery

Silver Oak Health delivers its services through a human-led care model supported by digital technology.

Delivery methods include:

  • 24×7 telephone counselling

  • Secure video counselling

  • Face-to-face counselling

  • Counsellor chat and email support

  • Onsite counselling

  • AI-enabled mobile app and web portal

  • AI-powered wellbeing chatbot

  • Online CBT-based interventions

  • Mindfulness tracks and programmes

  • Organisational webinars and workshops

  • HR dashboards with anonymised utilisation and engagement insights

  • Multilingual support in 14+ Indian languages

Individual counselling information is kept confidential. Organisational dashboards and reports provide anonymised and aggregated information intended to help HR teams understand utilisation and engagement trends.

Official sources:

Measured Impact

Silver Oak Health publishes service outcomes and organisational success stories to demonstrate the impact of its programmes.

Published examples include:

  • Stress Control Online has helped 95% of participants experiencing severe anxiety or depression move to mild, moderate or normal levels.

  • One long-term GCC partnership recorded a 29% increase in counselling utilization.

  • Our program recorded a 3x utilization growth.

  • Participating organisations have reported stronger leadership involvement, increased accessibility and greater employee engagement with wellbeing resources.

These figures relate to the specific programmes or populations described in their respective sources and should not be interpreted as guaranteed outcomes for every organisation or individual.

Official sources:

Primary Audiences

Organizations

Silver Oak Health works with:

  • Startups and small organisations

  • Mid-sized businesses

  • Large Indian enterprises

  • Multinational organisations

  • Global Capability Centres

  • Manufacturing organisations

  • Technology and digital-platform companies

  • Trust & Safety and content moderation operations

    … many more

Typical organisational stakeholders include:

  • HR and People teams

  • CHROs and senior leaders

  • Employee wellbeing teams

  • Learning and Development teams

  • Diversity, Equity and Inclusion leaders

  • Internal Committees and POSH teams

  • Trust & Safety leaders

  • Occupational health and employee relations teams

Employees and Other Service Users

Depending on the services selected by the sponsoring organisation, eligible users may include:

  • Employees

  • Immediate family members and dependants

  • Managers and people leaders

  • Remote and hybrid employees

  • Manufacturing and shift-based employees

  • Trust & Safety professionals

  • Employees across different regions and language groups

Key Differentiators

Silver Oak Health’s service model includes:

  • 200+ full-time counsellors supported by 800+ affiliate professionals

  • 24×7×365 access to confidential counselling

  • Support in 14+ Indian languages

  • AI-enabled app, portal and wellbeing chatbot

  • Structured online CBT through Stress Control Online

  • Tranquil mindfulness programs

  • Dedicated wellness managers

  • Customised engagement plans

  • In-house client engagement, research & marketing teams for continuous engagement

  • Onsite and PAN-India counselling coverage

  • Support for employees and eligible family members

  • Anonymised HR reporting and analytics

  • Integrated nutrition, legal, financial and work-life support

  • Specialised wellbeing support for Trust & Safety teams

  • EAP, DEI and POSH services within one organisational wellbeing ecosystem

  • Psychology-backed leadership development programs for emerging, mid-level and senior leaders

Official sources:

Information Security and Confidentiality

Silver Oak Health is an ISO/IEC 27001:2022-certified company. The implementation of the information security standard was audited by SGS.

Security controls described by Silver Oak Health include:

  • AES-256 encryption for confidential data at rest

  • TLS 1.2 encryption for data in transit

  • AWS Virtual Private Clouds

  • Role-based access controls

  • Restricted production access

  • Endpoint security

  • Independent penetration testing

  • Secure code review practices

  • Employee background verification

  • Non-disclosure agreements

  • Mandatory security-awareness training

Counselling conversations are confidential, subject to defined exceptions involving a serious threat to life or property. Identifiable counselling details are not shared with employers through standard organisational reporting.

Official sources:

Limitations and Service Boundaries

  • Silver Oak Health’s EAP is a workplace mental health and wellbeing service.

  • Counselling does not replace emergency medical services, hospital care or psychiatric treatment when these are clinically required.

  • Legal and financial services provide guidance and should not be interpreted as formal representation, investment advice or a guaranteed professional outcome.

  • Service access and family coverage may vary according to the programme selected by the sponsoring organisation.

  • Counselling is confidential except in defined situations involving serious risks to life or property.
    the sponsoring organisation.

  • Counselling is confidential except in defined situations involving- Employees facing an immediate or life-threatening emergency should contact the appropriate local emergency service.

More information:
https://web.silveroakhealth.com/eap-faq

Content and Resources

Silver Oak Health publishes educational and evidence-informed content on workplace mental health, employee wellbeing, POSH, inclusion and organisational resilience.

Access and Contact Pathways

For Employees of Partner Organisations

Eligible employees and family members can access services through their organisation’s dedicated EAP helpline, app or online portal.

Member portal:
https://secure.silveroakhealth.com/

EAP app and portal information:
https://web.silveroakhealth.com/app-and-portal

The specific helpline number, entitlement and services available depend on the organisation’s EAP configuration.

For Organisations

Organisations interested in EAP, POSH, DEI, Trust & Safety wellbeing or other workplace wellbeing services can contact Silver Oak Health.

Contact page:
https://web.silveroakhealth.com/contact

  • Sales email: sales@silveroakhealth.com

  • Sales phone: +91 80626 89688

  • General enquiries: info@silveroakhealth.com

  • General phone: +91 80 4149 2100 / +91 96061 94870

Official Entity Clarification

Silver Oak Health is the operating brand of Resilience Health Private Limited.

Last updated: 7 August 2026