10 YEARS AND 4 MILLION LIVES. THE SILVER OAK HEALTH STORY OF GROWTH, GRIT, AND PURPOSE
On November 13th, 2025, Silver Oak Health achieves a significant operational milestone: our 10th anniversary. It is a moment to recognize the long journey that has cemented our position as India's leading Employee Assistance Program (EAP) provider. Over the past decade, our commitment to clinical excellence and robust accessibility has enabled us to impact 4 million lives across India, validating our foundational vision. When Silver Oak Health was established, the EAP sector in India was highly fragmented and largely underutilized. Mental health support was often viewed as a discretionary expense. We recognized this market gap and instead framed well-being as a critical driver of productivity, retention, and organizational resilience, a fundamental business imperative.
Our initial phase was defined by the development of scientific interventions and assessments that differentiated us from the local EAP providers in the market. We understood that effective EAP delivery in India required a ground-up, tailored approach, not imported models. This involved the strategic establishment of a Pan-India network of highly trained, multilingual counsellors, and ensuring 24/7 accessibility across the country. Crucially, we prioritized information technology for delivery of mental health services as well as digital interventions and assessments. We also obtained the ISO 27001 certification along the way to guarantee client confidentiality and earn the confidence of India’s largest conglomerates. This strategic investment in infrastructure has powered our market penetration, allowing us to grow from a nascent startup to a dominant EAP force that now serves over 660 corporate clients and has successfully delivered over 340,000 one-on-one counselling sessions.
The metric that underscores our successful strategy is the 4 million lives that we have impacted. Our EAP platform functions as a holistic organizational support system, offering scalable solutions across various domains. We deliver high-quality psychological counselling via secure, multi-channel platforms, while strategically expanding our scope beyond traditional psychological counselling to include essential services like Diet, Legal, Financial, and Work-Life balance counselling. Every life that we touched confirms the economic and ethical viability of embedding comprehensive well-being into corporate strategy.
As we transition into our second decade, Silver Oak Health is positioned for accelerated growth through innovation, recognizing that sustained market leadership requires continuous evolution. We will keep continuous investments into our next-generation AI-powered digital platform that is designed to intelligently triage employees to the most effective resource, significantly boosting utilization rates and user experience. We are also shifting further organizational resilience programs, enabling companies to address cultural stressors before they manifest as clinical issues or measurable dips in performance. To our valued clients and dedicated team, thank you. Your trust has been essential to scaling this vital mission. Silver Oak Health’s story is a clear demonstration that Sustainable Purpose, backed by Strategic Growth, delivers undisputed Market Leadership. We look forward to partnering with many more valuable customers for workforce optimization and resilience.
AUTHOR: SUSHIL EAPEN
Sushil Eapen is the Founder and CEO of Silver Oak Health, where he drives digital innovation to make mental healthcare more widely accessible. His extensive background in psychological assessments includes leading Pearson's Clinical Assessment business in India.