PHONE COUNSELLING
Phone counselling for employees offers a private, accessible, and effective way to get professional mental health support anytime, anywhere.
At Silver Oak Health, we provide 24/7 employee counselling services via phone, connecting your workforce to qualified psychologists without the need for in-person appointments. This approach is ideal for busy professionals who need flexible mental health support that fits into their schedules.
Our corporate counselling services are confidential and designed to help employees deal with emotional challenges, including stress, depression, burnout, and personal or workplace issues. Each employee is paired with the same psychologist throughout their journey, ensuring trust, consistency, and deeper therapeutic outcomes.
Whether working from home, in the office, or on the go, your team can access expert help when they need it most with the convenience and privacy of phone counselling.
VIDEO CALL & EMAIL
For organizations that prefer real-time interaction, our platform enables secure video counselling sessions, allowing employees and counsellors to see and speak to each other face-to-face. This option provides a more personal experience and is ideal for in-depth mental health support, requiring only a stable internet connection and sufficient bandwidth.
Additionally, our Employee Wellbeing and Assistance Portal includes a built-in chat feature, offering employees immediate access to professional counsellors. This feature serves as a comfortable first step before moving on to a video call or in-person session.
Employees who prefer written communication can also reach out via a dedicated email counselling service, ensuring support is accessible in the format that suits them best.
FACE TO FACE COUNSELLING
Some emotional concerns are best handled in person. That’s why Silver Oak Health provides in-person counselling sessions for employees who prefer a traditional therapy setting.
Our face-to-face counselling takes place outside the workplace, at a nearby clinic or therapist’s office ensuring both privacy and comfort. These sessions allow therapists to observe body language and non-verbal cues, leading to a more holistic understanding of the employee’s situation.
We also offer specialised support including couple counselling, and therapy for specific concerns like bipolar disorder, grief, trauma, and more.
ONSITE COUNSELLING SERVICES
Silver Oak Health delivers professional onsite counselling services to improve employee mental health and create a healthier, more productive workplace. Our experienced counsellors offer confidential one-on-one sessions, stress management workshops, and mental wellness programs tailored to your team’s needs.
We address a wide range of workplace mental health concerns, helping employees manage stress, anxiety, burnout, and more all within the comfort of their office space. Our multilingual support ensures inclusivity for diverse teams across India.
INTRODUCING OUR HR DASHBOARD
Empower Your HR Teams with Data-Driven Insights
Silver Oak Health’s platform includes a powerful HR dashboard tailored for people leaders. With intuitive graphs and real-time analytics, this dashboard helps you:
Track utilisation of counselling and wellbeing services
Monitor engagement trends over time
Identify proactive wellbeing program uptake
Access anonymised data to inform policy and enhance programs
This empowers HR teams to evaluate the impact of support initiatives, make data-driven decisions, and demonstrate the value of mental health investments to leadership.
OTHER EMPLOYEE OFFERINGS
CRITICAL INCIDENT STRESS DEBRIEFING (CISD)
Silver Oak Health's expert psychologists swiftly manage employee crises within 48-72 hours, including planned events like layoffs. Our CISD approach offers both group and individual sessions. Unforeseen incidents often catch managers unprepared for the emotional impact on affected employees and witnesses.
Our EAP service assures employers that expert help is just a call away, with on-site support to address emotional challenges. Critical Incident Debriefing involves experienced counselors meeting employees individually or in groups, encouraging open discussion and providing coping strategies. Post-session, a confidential report with incident details and recommendations guides future responses. Trust Silver Oak Health to provide comprehensive support, fostering a resilient work environment.