Lead and manage a team of research analysts, ensuring they are aligned with team objectives, client needs, and company goals.
Distribute work effectively across the team, ensuring a balanced workload, clear timelines, and adherence to deadlines.
Provide mentorship and coaching to team members, offering guidance on research design, data analysis, and scientific report writing.
Conduct regular performance reviews and provide constructive feedback to ensure continuous skill development and high-quality output from the team.
Foster a collaborative and transparent work environment that encourages knowledge sharing, open communication, and mutual support.
Research & Data Analysis
Oversee the interpretation and analysis of data on EWAP usage trends to provide actionable insights for internal teams and clients.
Review data sets and manage the development of reports that accurately reflect findings and align with both internal and external expectations.
Identify scope/ research objectives for existing legend data available in internal repositories to offer key insights for improving/ strategizing services.
Development and analysis of surveys for clients, ensuring research objectives are met and survey data is analysed to generate meaningful reports.
Review and refine existing assessment tools to enhance the quality and reliability of self-report assessments used in EWAP, ensuring that tools are scientifically sound and aligned with organizational goals.
Develop research protocols and frameworks for data collection, analysis, and reporting, ensuring consistency and high-quality standards across all research initiatives.
Develop research questions, implement research activities, and produce white paper/research paper publications, while ensuring team members are actively engaged in research work
Conduct client Client Interaction & Business communication meetings to present survey results and/or utilization reports, ensuring that complex data insights are communicated clearly and effectively.
Serve as the primary point of contact for clients, addressing their needs, explaining data trends, and providing actionable recommendations based on the research and reports.
Translate technical research findings into understandable business insights, helping clients make data-driven decisions related to employee wellness and organizational health.
Lead discussions on survey design, implementation, and psychometric tool integration, ensuring that client objectives are met and best practices are followed.
Reporting & Insights Delivery
Manage the production and delivery of reports, including utilization reports, survey results, and organizational health findings for various stakeholders (clients, leadership, internal teams); also being directly involved in reporting for key customers.
Ensure all reports are accurate, timely, and tailored to meet the needs of different client groups and internal teams.
Present findings to clients and leadership reviews, providing clear, actionable insights and recommendations based on data analysis.
Collaboration
Collaborate with cross-functional teams (e.g., HR, customer success, sales, MIS) to ensure that data collection and reporting processes are streamlined and that research outcomes support business objectives.
Act as a key liaison between the Research & Analytics team and other departments, ensuring the successful integration of data into broader company projects and initiatives.
Work closely with the Product and Tech teams to develop and maintain effective survey platforms and dashboards, ensuring client requirements are met with high-quality deliverables.
Other
Guide the development and publication of white papers, research papers, and industry articles that highlight key research findings and contribute to the company’s thought leadership.
Stay up to date with industry trends, best practices, and emerging technologies in research methodology, psychometrics, and employee wellness to drive innovation and improve existing tools and processes.
Required Skills
Team management skills
Client-facing & Business Communication
Data management skills (using Excel and other tools of MS Office suite)
Data presentation and communication of results
Data Analysis expertise for research (SPSS/SAS/R) as well as business needs (Power BI)
Key research skills and survey designing and psychometrics
